pub772 Privacy Policy

1. Who We Are

pub772 ("pub772," "we," "us," "our") is an online gaming platform operating under PAGCOR (Philippine Amusement and Gaming Corporation) licensing and serving players in the Philippines. The platform is accessible at https://pub772.net. pub772 is the data controller in respect of the personal information you provide when registering, depositing, playing, or otherwise interacting with the Platform.

This Privacy Policy applies to all personal data processed by pub772 in connection with your use of the Platform, including data collected through the website, the mobile experience, customer support interactions, and any promotional communications. It is to be read in conjunction with our Terms and Conditions.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account with pub772, engage with our platform, or contact our support team, you may provide the following categories of personal data:

• Identity Data: Full name, date of birth, gender, nationality, government-issued Philippine ID details (e.g., PhilSys ID, passport, driver's licence, UMID).
• Contact Data: Philippine mobile number, email address, city/municipality of residence (e.g., Manila, Cebu City, Davao, Quezon City, Makati).
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), transaction amounts in Philippine Peso (PHP), and deposit/withdrawal history.
• Account Credentials: Username and encrypted password (passwords are never stored in plain text).
• Communications Data: Records of chat support conversations, email correspondence, and feedback submitted through the Platform.

2.2 Information Collected Automatically

When you access pub772, certain technical and behavioural data is collected automatically through standard web technologies:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution.
• Usage Data: Pages visited, games played, session duration, wagering patterns, bonus usage, and login timestamps.
• Location Data: Approximate geographic location derived from IP address for compliance and fraud prevention purposes.
• Cookie Data: Session cookies, persistent cookies, and similar tracking technologies as described in Section 6.

2.3 Information from Third Parties

pub772 may receive personal data about you from third-party sources where permitted by law, including identity verification providers, fraud detection services, and payment processors operating under applicable Philippine financial regulations.

3. How We Use Your Data

pub772 processes your personal data for the following purposes:

pub772 does not use your personal data to make solely automated decisions that produce significant legal or similarly significant effects on you without human oversight, except where required by applicable law.

4. Legal Basis for Processing

pub772 processes your personal data under the following legal bases as recognised by the Republic of the Philippines Data Privacy Act of 2012 (RA 10173) and its implementing regulations:

• Contract Performance: Processing necessary to provide the gaming services you have requested, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) requirements, and other applicable Philippine laws and regulations.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications, certain cookie categories, and any processing purpose for which we have obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

5. Data Sharing and Disclosure

pub772 does not sell your personal data to third parties. We may share your information with the following categories of recipients where necessary:

• Payment Processors: GCash (Mynt), PayMaya (Voyager), BPI, BDO, Metrobank, and other payment service providers, for the purposes of processing transactions.
• Identity Verification Providers: Third-party KYC and age-verification services contracted by pub772 to fulfil PAGCOR compliance requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies as required by law or regulatory directive.
• Game Content Providers: Third-party game providers may receive anonymised or pseudonymised session data necessary to deliver their game content and ensure fair play.
• Technology Service Providers: Cloud hosting, data analytics, fraud detection, and customer support platform providers operating under data processing agreements that obligate them to protect your information.
• Professional Advisers: Legal, audit, and compliance professionals, under confidentiality obligations, where necessary for pub772's lawful business operations.

Any third party receiving personal data from pub772 is contractually required to implement appropriate technical and organisational security measures and to process such data only for the specified and lawful purpose for which it was shared.

6. Cookies and Tracking Technologies

pub772 uses cookies and similar technologies to operate and improve the Platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function — including session management, security tokens, and login persistence. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display options, improving your experience on return visits.
• Analytics Cookies: Collect aggregated, anonymised data about how Players use the Platform, enabling pub772 to identify and fix usability issues and improve game navigation.
• Responsible Gaming Cookies: Track session duration and activity patterns to support the Platform's responsible gaming monitoring obligations under PAGCOR guidelines.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. pub772 does not use third-party advertising or behavioural tracking cookies that share data with advertising networks.

7. Data Retention

pub772 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and transaction records: Retained for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing conditions and the Anti-Money Laundering Act of the Philippines.
• KYC and identity verification records: Retained for the duration of the account relationship and for five (5) years thereafter.
• Customer support records: Retained for two (2) years from the date of the relevant interaction.
• Usage and technical data: Retained for up to twelve (12) months for operational analytics, after which data is aggregated and anonymised.

When personal data is no longer required and no legal obligation necessitates its retention, pub772 securely destroys or anonymises such data in accordance with its internal data disposal procedures.

8. Security Measures

pub772 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security controls include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pub772 Platform.
• Encryption at rest for sensitive data fields including financial data and government ID information.
• Passwords stored exclusively as salted cryptographic hashes; plain-text passwords are never stored or accessible to pub772 staff.
• Role-based access controls limiting employee access to personal data to those with a legitimate operational need.
• Regular security assessments and penetration testing of Platform infrastructure.
• Two-factor authentication available for all Player accounts and mandatory for administrative system access.

While pub772 employs industry-standard security practices, no transmission over the internet or electronic storage method is completely secure. pub772 cannot guarantee absolute security of your data, and encourages you to use strong, unique passwords and enable two-factor authentication on your account.

9. Your Rights Under the Data Privacy Act

As a data subject under the Republic of the Philippines Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by pub772:

• Right to be Informed: The right to be notified of how your personal data is collected and used — which this Policy fulfils.
• Right of Access: The right to request a copy of the personal data pub772 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure or Blocking: The right to request deletion or blocking of personal data where processing is unlawful or the data is no longer necessary, subject to legal retention obligations.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes at any time, and to processing based on legitimate interests where your individual circumstances warrant it.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Damages: The right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of personal data.

To exercise any of these rights, please contact pub772 using the contact details in Section 13. pub772 will respond to verified data subject requests within fifteen (15) working days. Requests may be subject to identity verification before processing.

10. Children's Privacy

pub772 is strictly prohibited to individuals under 21 years of age, in accordance with PAGCOR online gaming regulations and Philippine law. pub772 does not knowingly collect personal data from any person under 21 years of age. If pub772 becomes aware that personal data has been collected from an underage individual, such data will be deleted immediately and the associated account will be closed without prejudice to any regulatory reporting obligations.

Age verification is a mandatory step in the pub772 account registration process. If you have reason to believe that a minor has gained access to or registered an account on pub772, please contact our support team immediately.

11. Cross-Border Data Transfers

pub772 primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or technology infrastructure located outside the Philippines, pub772 ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and its implementing rules. This includes ensuring that recipient jurisdictions provide adequate data protection, or that appropriate contractual safeguards (such as data processing agreements incorporating National Privacy Commission-approved standard clauses) are in place before any transfer occurs.

12. Changes to This Privacy Policy

pub772 may update this Privacy Policy from time to time to reflect changes in its data processing activities, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered Players via the mobile number or email address associated with their account and by a prominent notice on the Platform prior to the changes taking effect. The updated Policy will display a revised "Last Updated" date. Your continued use of the Platform following the effective date of any update constitutes your acknowledgment of the revised Policy.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or pub772's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 through the Platform interface

If you are not satisfied with pub772's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).